If you see the “Reconnecting…” message when playing Extreme Golf, this means that your device has lost connection to our game servers and your opponent is waiting for you to re-join.
Extreme Golf requires a constant internet connection.
As this helps ensure the stability and minimize any kind of loss. It is therefore extremely important that your device is always connected to a strong and reliable internet connection.
It is important to remember that although your network speed may be fast, there are instances where the internet connection might have slight fluctuations, even if your device shows full Wi-Fi or mobile data bars. This leads to the loss of connection or lag.
We always recommend playing Extreme Golf over Wi-Fi with a good internet service provider, or over a strong 3G/4G connection with a reliable mobile data provider.
Following the steps and advice below should help to ensure that your matches are never interrupted by connection issues:
Please try restarting your Device and Router/Modem.
Make sure that you are not leaving or closing the Extreme Golf app at any point during your match. Ensure that you are not switching to a different app whilst playing Extreme Golf, even when it is not your turn.
Try turning off any Bluetooth devices and disable Bluetooth on your device. Bluetooth devices can interfere with wireless signals.
Make sure that your device is not downloading any updates or syncing data whilst you're playing Extreme Golf.
Disable any apps that might be running in the background on your device.
Try to reduce the number of devices that are connected to your WiFi router.
If you do experience a connection issue during your match, please try to switch to a different internet connection as soon as possible. We recommend switching between WiFi and 3G/4G.